Bonding Brands to the World · 粘得牢 · 印得精
Trust & authenticity

Official channels — and what is not ours

Which domains, e-mail addresses, phone numbers and social profiles are actually operated by KUOXUAN, and what to do if somebody else has been using our name.

Check these three things first

  • bltok.com and www.bltok.com are the only domains we operate.
  • [email protected] and [email protected] are the only e-mail addresses we use.
  • Confirm any change of bank details by calling +86-21-3921-7206 — never by e-mail.

The detailed notice below is published in English and Chinese, which are authoritative; this summary is for quick verification.

Published in English and Chinese · last verified 2026-10-23 · questions: [email protected]

1. The only official domain is bltok.com

Everything we publish — product data, technical data sheets, this blog, the enquiry forms — lives on bltok.com and www.bltok.com. If a page claiming to be KUOXUAN sits on any other domain, treat it as unverified until you have confirmed it with us directly.

DomainStatusWhat it means for you
bltok.com Official The only website operated by Shanghai Kuoxuan Gummy Product Co., Ltd.
kxbgj.com Not ours This was the website of an earlier trading name used by our group. We did not renew it, and it is no longer under our control. Content, offers, contact details or payment requests published there do not come from KUOXUAN. Please do not send documents or money to anyone using that domain.
B2B directory pages Partly outdated Profiles on third-party marketplaces and directory sites were often created years ago and may still list an old website. Verify any of them against the contact details below before acting on them.

We are aware that a domain previously associated with our name is now operated by an unrelated party. We have no commercial relationship with it and receive no enquiries, payments or documents through it.

2. Official contact details

These are the only channels we use for quotations, orders and shipping documents.

ChannelAddress / numberUsed for
E-mail (sales)[email protected]Quotations, TDS requests, orders
E-mail (general)[email protected]General enquiries, first contact, complaints
Telephone+86-21-3921-7206Office line, 08:30–18:00 GMT+8, Mon–Sat
WhatsApp+86 150 0008 8909Samples, photos, quick technical questions
Production baseBuilding B, No.7818 Puwei Road, Fengxian, Shanghai, ChinaFactory visits, audits, container loading
Branch officeBuilding 18, Changfahaojun, Kunshan, Suzhou, Jiangsu, ChinaAdministration and export documentation
We never change bank details by e-mail.

If you receive a message saying our account has changed — even one that looks like it comes from a colleague you already know — call +86-21-3921-7206 and confirm before paying. Fraudulent "changed bank account" e-mails are the single most expensive mistake in our trade, and it costs one phone call to avoid.

3. Official social profiles

We operate two profiles. Anything else using our name or logo is not ours.

We do not run paid "verification" schemes, do not ask for deposits through social media direct messages, and do not sell through agents who cannot be traced back to the addresses above.

4. How to verify a document

  1. Compare the company name. Invoices and packing lists are issued by Shanghai Kuoxuan Gummy Product Co., Ltd, a FOB RENT company.
  2. Compare the address. The loading address should match the production base listed above; a different port or warehouse is normal, a different city usually is not.
  3. Check the technical data. Every construction we ship has a TDS stating face, adhesive, liner, coat weight, loop tack, peel, shear and service temperature. If a supplier cannot produce that sheet, it is not our material.
  4. Ask us. Forward the document to [email protected] and we will confirm or deny it in one working day.

5. Where else you may find us — and what may be wrong there

Search engines and B2B marketplaces still list profiles created years ago by us or by a former agent. We publish them here instead of pretending they do not exist, because an outdated phone number on a directory page is exactly what an impostor will exploit. The contact details in section 2 override anything below.

PageTypeWhat to watch for
Baidu Baike entry Encyclopedia Background is accurate; it quotes the 2007 registration, not our manufacturing start in the 1970s.
360 Baike entry Encyclopedia Same origin text. The address shown is our registered address, not the plant.
Makepolo supplier page Directory The phone number and contact person shown there are out of date. Never use them for payments.
Older micro-sites on other domains Legacy Some still carry an earlier trading name and an old street address. They are no longer maintained — use the e-mail and phone numbers in section 2 instead.

We are correcting these listings one by one. If you find another page that claims to be us and is not listed here, send us the link — it helps us close the gap faster.

6. If someone contacted you using our name

Send us the e-mail headers, the profile link or the document you received. We keep a record of impostor reports, we report them to the platform concerned, and we will tell you plainly whether the approach was ours. Replies normally go out within one working day.

Contact us About the company Verify a TDS

官方渠道与防伪声明(中文)

上海阔轩(KUOXUAN,FOB RENT 集团旗下)自营官网只有 bltok.com。除此之外,任何以“阔轩”“KUOXUAN” 名义出现的网站,都不代表本公司。

关于 kxbgj.com:该域名是本公司早期曾使用过的旧网址,我们没有续费,目前已经不在我们控制之下, 且已被与本司无关的第三方注册使用。该站点上发布的内容、报价、联系方式与收款信息,均与本司无关。 请不要向使用该域名的任何人发送文件或付款。目前全网仍有部分 B2B 目录页把“公司官网”写成该旧域名, 我们正在逐一更正;在您核实之前,请以本页公布的联系方式为准。

官方联系方式(仅此几个):

收款账户变更只认电话核实。任何“账户已变更”的邮件,即使发件人看起来是熟悉的同事, 也请先拨打 +86-21-3921-7206 确认后再付款。这是外贸环节损失最大的一类诈骗,一个电话就能避免。

如有人冒用本公司名义与您联系,请把邮件原文、账号链接或收到的单据发到 [email protected], 我们会在一个工作日内明确回复“是不是我们”。

Keep reading

Related guides and material families

↑