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Trust · Documents and declarations

Certifications, declarations and what we can supply on request

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We are a trading and converting organisation. The quality systems, the coating lines and the certificates belong to the production partners we run with, and every one of them is issued per site and per product. So we do not publish scans on this page. We send the real document — with the issuing body's reference number — against the product and the production site you are actually buying.

Short answer. Tell us the product code and the destination market, and we tell you which declarations apply, who issues them, and how long they take. Normally the same working day.
Documents on request Per site, per product Typically 3–7 working days Full document, not a thumbnail

Why we do not put certificate pictures on this page

A blurry certificate image is worse than no certificate image, and the reason is procedural rather than legal. Compliance approval at any serious buyer runs on a document request: procurement or QA opens a ticket, names the product and the market, and asks for the certificate with the reference number, the validity dates and the scope. A thumbnail on a website cannot enter that workflow. It delays the moment when somebody has to produce the real file, and by then the buyer has already asked twice.

The second reason is that certificates are not property of a brand — they are property of a site and a scope. An ISO 9001 certificate for one coating plant says nothing about another plant, and a REACH declaration for one adhesive system says nothing about a different one. A single generic certificate image on a website is therefore misleading even when the underlying claim is true somewhere in the group. We would rather name the site in the document than blur it out of the picture.

What we do instead is described below: a named list of the documents we can obtain, the lead time for each, and the exact information we need from you to get the right one the first time.

Documents we can obtain for a quotation

Lead times below are the working days needed to obtain the document from the relevant production site and send it to you. They are not certification timelines.

DocumentWhat it coversIssued byLead time
Technical data sheet (TDS)Facestock, adhesive, liner, caliper, coat weight and measured values for the codeOur coating partner's laboratorySame day
Certificate of analysis (COA)Measured values for the specific production lot you receiveProduction site QCWith shipment
ISO 9001 — quality managementThe management system of the coating site that runs your orderAccredited certification body3–5 days
ISO 14001 — environmental managementEnvironmental management of the same siteAccredited certification body3–5 days
FSC chain of custodyPaper facestocks and paper liners, where a certified grade is specifiedFSC-accredited body, via the mill5–10 days
REACH / SVHC declarationSubstance declaration for the construction, against the current candidate listOur supplier, countersigned by us3–5 days
RoHS declarationRestricted substances, for labelling of electronics and electrical goodsOur supplier3–5 days
Food-contact declarationIndirect food-contact suitability of the construction, for the market you nameSupplier, with the underlying test reports5–7 days
Migration test reportOverall and specific migration for plastic constructions, against the applicable regulationThird-party testing laboratory10–15 days
Halogen-free / heavy-metal declarationStatement of content limits, where the end customer specifies themOur supplier3–5 days
Adhesive system statementAdhesive chemistry family and coat weight, for customers who specify the system rather than the brandOur coating partnerSame day

Anything on this list is supplied as a full document with the reference number, validity dates and scope intact. We do not redact, crop or downscale compliance documents.

What we need from you to get it right first time

Compliance requests fail on missing detail far more often than on missing certificates. Four pieces of information let us pick the correct document immediately:

1. The product code, or the construction

A code such as FL0204W21 is unambiguous. If you only have a specification, send the facestock, adhesive family and liner — the construction index maps those to codes.

2. The destination market

EU, US, Brazil, Gulf and Southeast Asia apply different regimes to the same material. A REACH declaration answers a European question; a food-contact declaration for the US is a different document from the EU one. Naming the market prevents us sending you a file your QA team cannot use.

3. The application and the contact surface

Direct food contact, indirect food contact and non-food industrial use are three different questions with three different answers. So is the difference between labelling a dry carton and labelling a chilled tray.

4. Whether your customer has a template

Many brand owners and converters have their own supplier declaration form. Send it with the enquiry and we fill in your form rather than ours — it is the same effort and it removes a translation step at your end.

What we do not do

We are explicit about this because it protects the buyers who work with us.

Quality control we run ourselves

Certificates describe a system. What we control directly is what happens to your order:

Every construction has a written specification held against its code, so a repeat order is coated to the same numbers rather than to a description. Incoming facestock and liner are checked against that specification before the coating run. Release level and adhesion are checked on the finished roll. Slitting tolerance, roll direction and splice count are recorded per roll, because those are what stop a press at three in the morning. A lot-specific certificate of analysis goes out with the shipment, and a retained sample stays with us for the life of the order.

If something does not perform on your line, the retained sample is what makes the conversation short: we compare it against what we shipped, and either the material drifted or the process did. Both answers are useful, and both are only possible if somebody kept the sample.

Request a document for a specific code Find the product code
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